LateBird
for the operator

Retailers or retail chains are enabled to give their customers additional shopping opportunities. And this 24 hours a day with a very diverse range of products.

latebird-betreiber

Our
LateBird

With the LateBird it is also possible not only to set up a “standalone” module, but also to integrate this system seamlessly into existing shops and stores as well as other buildings with high frequency and demand.

Carefree package

With this overall solution, all challenges in terms of operation, maintenance, logistics, and merchandise management systems are also taken into account and solved.

This means that an “all-round carefree package” is available for every operator. All services that he does not want or cannot provide himself will be solved by our LateBird teams.

The LateBird Services

Professional Services

Do you need help planning the right location or choosing the right products? We help you to set up your system.

Architectural planning

  • LateBird configuration (planning of the system components)
  • Location recommendation

Product planning

  • Storage plan for all products in the LateBird
  • Product recommendation

Web-Shop Design

  • Individual design according to customer requirements

IT Services

  • Integration into existing systems

Maintenance services

We maintain your system. Our on-site service helps you maintain components or carry out new updates on the system.

  • Preventive maintenance of mechanical and electronic components
  • On-site service (installation, commissioning, training)
  • Remote monitoring
  • Updates (payment system, control panels, system)
  • Individual maintenance packages

Technical service

Do you have a fault or a defect? Our technicians can be reached by phone or directly on site.

  • In the event of a technical malfunction / defect
  • Remote diagnosis
  • Availability by telephone
  • On-site service
  • Service packages tailored to the customer

First
steps

First steps for the operator

  • Validation of your own business model
    Main factors:
    Location, portfolio, pricing, average shopping cart, number of daily purchases
  • Location definition
    Requirement 1:
    Power connection

    Requirement 2
    Dedicated internet connection
  • Definition of the product portfolio
    Must not and will not be final
  • Provision of installation permit
    Local office